ISO in a Box™ Full System Build.

What is ISO in a Box™ Full System Build?

For customers with limited resources available to implement the requirements of the relevant standard, we recommend a Full System Build package.

Included in this package, we provide the ISO in a Box™ template system and the resource required to build it and support you through the implementation and certification process. After this has been completed, we will also verify that it has been implemented correctly and meets ISO certification requirements via a full internal audit before the certification audit.

For each standard you are looking to implement, a typical Full System Build package will include:

  • On-site Gap Analysis.
  • Off-site creation of any required procedures, forms and guidance documents.
  • On-site training and progress reviews.
  • Identification of improvement opportunities.
  • Communication with certification bodies, including obtaining quotations.
  • Off-site support by email and phone throughout the duration of the project.
  • A full internal audit following the implementation of your system and prior to the certification audit.

To view a comparison of Full System Build versus Assisted System Build click here.

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  • Fixed-price guarantee
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  • Specialised environmental consultants
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Frequently Asked Questions

Why should I consider using an ISO consultant?

The decision to implement an ISO-compliant management system will have an impact on any organisation. Most businesses want to take ownership of the process and have taken the positive step of identifying an internal project leader.

However, without some degree of external expert support, it is common for the project to stall or never be completed. This is commonly the result of two factors: insufficient internal expertise and the demands of the ‘day job’ crowding out the project.

What are the benefits of using an ISO consultant?

A good consultant will use their knowledge and experience to help you understand the requirements of ISO standards and the benefits they are designed to achieve.

Using best practice methodologies, including solutions that are proven elsewhere in your industry or similar industries, our consultant will ensure that your management system meets the individual needs of your business and your aspirations.

When you make the decision to engage one of our consultants to support you, you are making an investment in an external resource whose focus is exclusively on successfully delivering your project in full, on time and to budget.

What help can you give me before I make any decisions?

Before pursuing ISO certification for the first time, most businesses require assistance in comprehending the undertaking’s intricacies. We understand that before committing to an investment, you must have a clear understanding of your objectives and confidence in your chosen support team.

We encourage you to reach out to us for information regarding ISO certification projects and an initial conversation about your specific situation and requirements. If you wish to discuss matters in greater detail with one of our consultants via phone or face-to-face, we are happy to arrange a free-of-charge consultation with no obligations.

When you are prepared, we can provide you with a fixed-price quotation tailored to your unique circumstances and objectives. This quotation will contain all of the necessary information to establish a budget, resource plan, project plan, and investment justification, allowing you to evaluate the cost-benefit of proceeding and attain internal buy-in for the project.

Can I meet my desired business outcomes within my target timescales?

Our consultancy approach and software tools have been designed to embody our belief that all management systems have a simple purpose: to enable an organisation to satisfy its customers’ requirements and minimise business risk.

Without exception, all of our clients that seek certification have been successfully certified by UKAS-accredited certification bodies.

Our consultants are very experienced project managers and will agree timescales with you at the outset. We will not commit to your project if we feel that your expectations are unrealistic. As your project progresses, you and your consultant may agree to adjust the project plan if appropriate.

Do you have experience of working in my industry sector and in the standards I am interested in?

Our consultants have a diverse range of experience derived from working with over 1,600 clients since 2000. Experience in your industry sector and standard(s) is an important consideration when assigning a consultant to your project, to ensure that you get the best value from your investment.

How will a consultant be selected for my project?

Relevant experience in the standard(s) you need and your industry sector are our primary considerations when assigning a consultant to your project. However, location and personalities are also important factors, to ensure that the best ‘match’ is made, allowing you to build a working relationship based on mutual trust and confidence from the start.

Do all ISO In A Box™ consultants use the same project approach?

All consultancy services are delivered using the ISO in a Box™ methodology, ensuring a consistent and high standard of work, with a 100% certification success rate since 2000.

Our consultancy Operations Manager monitors all projects and is available to discuss any aspect of your project for quality assurance and to maintain 100% customer satisfaction

Will I have just one point of contact for the duration of my project?

Yes. You will have a dedicated consultant to guide you through the project. This way, they gain a full understanding of the way your business operates and your specific needs, and are accountable for the success of your project.

Your consultant has the benefit of the support of a Head Office team behind them, and they are there as a backup in the case if your consultant is unavailable.

What level of qualification will my ISO In A Box™ consultant have?

All our consultants are IRCA (International Register of Certified Auditors) Lead Auditor qualified in the standards that they provide consultancy for. This is the same level of training that the UKAS-accredited certification body auditors receive, guaranteeing that they have an expert understanding of the requirements that must be met to achieve certification.

Will my consultant be local?

Where possible, we will always assign a consultant who is based locally.

When matching you with a consultant who has relevant specialist experience in your industry sector and the relevant standard(s), we pay careful attention to, although this means that in some cases your consultant may come from a little further afield. We do not charge any expenses on top of your project fees, so if your consultant has to travel to get to you this will not affect your budget.

What type of support can I expect throughout the project?

You can expect your consultant to provide support in a flexible manner, taking into account the level of time and resource that you have available for your project. Your consultant can act as project leader and manager, subject matter expert, and hands-on ‘do-er’ to help you draft and refine documentation depending on your needs.

In addition to the time your consultant spends with you at your premises, they will work on your project off-site and will be available by phone and e-mail to provide advice.

Is there additional support available?

Our dedicated Head Office Support team, including a legal team, provides resources and guidance at all stages of your project – meaning that you always have a backup option in addition to your consultant for any urgent enquiries or questions during your project. The Head Office Support team team is available by phone, email or via links from our website.

Our consultancy Operations Manager monitors all projects and is available to discuss any aspect of your project for quality assurance and to maintain 100% customer satisfaction

Is there a guarantee of successful certification?

Without exception, all our clients that seek certification have been successfully certified by UKAS-accredited certification bodies. That’s a 100% success rate over 19 years.

This record provides the reassurance that comes not only from experience but also tangible results. If you were to fail your certification audit owing to shortcomings in your management system documentation, we guarantee that we would correct the problem free of charge and cover the cost of the certification body to come back to audit your management system a second time.

Are there any additional costs?

We work to a fixed price with no hidden extras to get you ‘certification ready’. The price we quote includes any expenses incurred in accommodation, subsistence and travel to and from your main or agreed site or sites, unless otherwise advised.

In addition to our consultancy fee to get you ready for certification, you will need to budget for certification body fees in order for them to carry out an initial certification audit. Thereafter, they will conduct a regular surveillance audit, usually annually. Certification fees are paid direct to your chosen certification body.

Will you help me choose a certification body?

There is a wide choice of UKAS-accredited certification bodies available to you. Their day rates, and the number of days that they quote, can vary considerably.

Your ISO in a BoxTM project, whether you choose Assisted Build or Full System Build, includes help from your consultant to select the right certification body for you. Your consultant will ensure the certification audit scope is correct and costs are reasonable, and they will liaise with your chosen certification body on your behalf.

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