Any unplanned event that results in injury or ill-health to people, or damage or loss to property, plant, materials or the environment or a loss of a business opportunity
Risk that has been reduced to a level that can be tolerated by the organisation having regard to its legal obligations
Recurring process of enhancing the management system to achieve improvements in overall performance consistent with the organisation’s policies
Any safety protection systems, personal protective equipment, work methods, training, instructions, information and supervision employed to control risks and prevent accidents
Action to eliminate the root cause of a detected nonconformity and prevent it re-occurring
Surroundings in which an organisation operates, including air, water, land, natural resources, flora, fauna, humans, and their interrelation
Element of an organisation’s activities or products or services that can interact with the environment
Any change to the environment whether adverse or beneficial, wholly or partially resulting from an organisation’s environmental aspects
Environmental Management System (EMS)
Part of an organisation’s management system used to develop and implement its environmental policy and manage its environmental aspects
Measurable results of an organisation’s management of its environmental aspects
Overall intentions and direction of an organisation related to its environmental performance as formally expressed by top management
Any material, activity or process with the potential to cause an accident
Process of recognising that a hazard exists and defining its characteristics
Identifiable, adverse physical or mental condition arising from and/or made worse by a work activity and/or work-related situation
Any unplanned event that results in injury or ill-health to people, or damage or loss to property, plant, information assets, materials or the environment or a loss of a business opportunity
Person or group concerned with or affected by the activities of an organisation
Systematic, independent and documented process for obtaining audit evidence and evaluating it objectively to determine the extent to which the management system has been established and implemented and its effectiveness
International Organisation for Standardization which is a worldwide federation of national standards bodies
An internationally-recognised standard for the competence and quality management system requirements relating to the manufacture of medical devices
The world’s most widely-recognised standard for environmental management systems
An internationally-recognised standard for the competence and quality management system requirements relating to laboratories providing testing and/or calibration services
The world’s most widely-recognised standard for the quality management of business
The leading international standard for information security management systems
A new ISO standard relating to the improvement of energy performance
Any event that could have resulted in an accident or any set of conditions or circumstances that have the potential to cause an accident to occur
Non-fulfilment of a requirement
A set of process measures or defined actions set to support the achievement of the organisation’s policies and effective implementation of its management system
Occupational Health and Safety (OH&S)
Conditions and factors that affect, or could affect, the health of employees or other workers (including temporary workers/contractor personnel), visitors, or any other person in the workplace
OH&S Management System
Part of an organisation’s management system used to develop and implement its health and safety policy and manage its risks
Measurable results of an organisation’s management of its OH&S risks
Overall intentions and direction of an organisation related to its OH&S performance as formally expressed by top management
An internationally-recognised standard for occupational health and safety management systems
Prevention of pollution
Use of processes, practices, techniques, materials, products, services or energy to avoid, reduce or control (separately or in combination) the creation, emission or discharge of any type of pollutant or waste, in order to reduce adverse environmental impacts
Action to eliminate the root cause of a potential nonconformity and prevent it from occurring
Specified way to carry out an activity or a process
Quality Management System (QMS)
Part of an organisation’s management system designed to implement its quality policy and satisfy its customers’ requirements
Document stating results achieved or providing evidence of activities performed
The likelihood of an accident or incident occurring and its severity
A systematic method for identifying hazards, assessing risks, identifying any control measures required and prioritising their implementation
United Kingdom Accreditation Service. The sole accreditation body recognised by the UK Government to assess, against internationally-recognised standards, organisations that provide certification, testing, inspection and calibration services
Any physical location in which work-related activities are performed under the control of the organisation
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Interested in other ISO standards?
- ISO 9001 – Quality management standard that demonstrates an organisational commitment to product and service quality.
- ISO 14001 – Environmental management standard designed to reduce waste and lower an organisation’s environmental impact.
- ISO 17025 – Testing management standard the demonstrates testing integrity and independence.
- ISO 22301 – Business continuity management standard that reduces the impact of disruption on organisational activities.
- ISO 27001 – Information security management systems standard designed to reduce IT and IS risks and lower data threats.
- ISO 45001 – Enhance occupational health and safety management systems, reducing the risk of injury and harm in the workplace.
- ISO 50001 – Improve energy efficiency across operations, premises, transport and industrial processes.